Frequently Asked Questions

Dress code - frequently asked questions
What is the Dress Code?

Mamounia Lounge Mayfair operates a smart casual dress code. After 16:00, shorts, tracksuits, sportswear, slippers and sliders are not permitted.

Mamounia Lounge Knightsbridge is the slightly more casual venue of the two. As our Knightsbridge venue is currently closed for refurbishments, we will update on the dress code once we have reopened.

What is available for special events?

At Mamounia Lounge Mayfair, we love a good celebration. Over the years we have helped thousands of people celebrate birthdays, anniversaries, hen nights – even proposals! If you are planning a special night, please let us know in advance. We are able to accommodate small decorations such as balloons etc, but confetti, glitter and the like are not permitted.

Our chocolate fondants are hugely popular for celebrations. They can be arranged to be served with ice sparklers for a subtly dramatic effect, as well as a song if that would be appreciated. Please leave a comment in your reservations notes if this is something you would like.

Please note that we do not accept food or drinks from outside the venue under any circumstances due to health and safety concerns. If you would like to order a larger celebration cake, you can do so through us.

Is Shisha Available?

Due to restrictions from resulting from C-19, we had to temporarily suspend the service of shisha. Shisha will be available once again from the 19th of July. We are taking bookings over the phone – you can contact the team on 02076292211.

Online reservations are available for food and drink as usual here.

Is there space for prayer?

Due to health and safety constraints as well as limited space, we do not currently have a designated space available for prayers. There are several publicly available prayer spaces in London – some very nearby. You can find the closest one to us here. Please note that we are not responsible for the content of external websites. This is intended as a guide only.

Note: Although all meat is halal and as is all food produced at our venue, we do not classify ourselves as a ‘halal’ venue. We operate a fully stocked bar, and alcohol is available on the premises.

Bookings with Vouchers

Prior to the first lockdown, we offered vouchers for afternoon tea with various external partners. Unfortunately due to various changes we have had to implement since then, we are no longer offering afternoon tea. We strongly advising all customers with vouchers to exchange vouchers for another experience to avoid losing the voucher. There is more information on how you can go about this here.

I have another question

If your question wasn’t answered here, please feel free to contact us.

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