Please note no externally sourced food or drink is allowed to be consumed at our venues. This includes any birthday cakes that have not been ordered through Mamounia Lounge.

There is a set menu available for guests of 6 and over. The a la carte menu can also be ordered with a minimum spend equal to the set menu if preferred.

Card Details and Deposits 

To confirm your reservation, we must first receive a deposit which will be deducted from your bill. Deposits are taken as follows:

• Groups of up to 5 guests – £10 per person
• Groups of 6 guests and over – £25 per person

Cancellations

Cancellations should be made 48 hours in advance of the date of the reservation. Failure to inform us within this time may result in a charge being applied or loss of deposit.

If the number of guests is changed, we require 48 hours’ notice. If the number is increased on the night, we cannot guarantee extra seats will be provided. Any additional guest must choose from the same set menu chosen by the original party. If any guests do not show up for the reservation, charges may be applied. Should a significant number of guests not show, a cancellation fee may also be applied.

The full reservation party need to arrive a maximum of 30 minutes from reservation period. The table will be held for this amount of time and may be given away afterwards.

Arrivals and Sittings

The full reservation party needs to arrive 30 minutes from the original reservation time as the table will be held for this amount of time and will be given away afterwards.

All table seating is for 2 hours after that time you will be moved to our bar/drinking area.

Payments

We will accept the bill payment by using a maximum of 3 cards and the rest in cash.

We must stress that it is the host’s responsibility to calculate/collect all payments from their guests such that only one person deals with a manager on duty to make a payment.

A 12.5% service charge is payable for all group reservations.

Celebration cakes

We do not accept food or drinks from external sources. We work with an excellent cake supplier and we can provide birthday cakes with an optional personalised message. All cakes can be served with sparklers and a birthday song. The same applies to deserts purchased on the night. Please let us know if you would like us to arrange a cake for you by placing an e-mail order for the cake (view our cake list here). Please note we required 48 hours’ notice for cake orders.

Entertainment

We’re buzzing with live entertainment every Saturday night. From 20:30 until 00:30 we have a DJ playing all the House tunes to get the good vibes flowing.

We also have a belly dance performance at 22:15, where you are welcome to watch or get up and join the fun. Please be aware that this is a VERY LOUD experience. There is the option to dine in our upstairs area in a quieter environment should you wish to have a conversation.

There is currently no cover charge for entertainment.

Dress code

Smart casual. Strictly no hats, no trainers, no shorts.

By confirming your reservation, you acknowledge that you accept all terms and conditions above.

Please note that although we serve halal food, due to health and safety reasons and space constraints we are unable to offer a designated prayer space. You can find a list of nearby prayer spaces here (that this is an external site and we are neither affiliated with nor responsible for the site contents).

Children must be accompanied by a responsible adult at all times. After 16:00 we operate an 18+ policy in the restaurant as we cannot guarantee a child friendly environment.

The outdoor terrace is a shisha smoking environment, and as such children may not be seated in this area at any time. This applies even when accompanied by an adult.

Please note that we do not supply high chairs, neither do we have baby changing facilities.

We accept a select number of discount cards. While we will accommodate all groups to the best of our ability, we must ask that bookings are made in advance directly with us. Discounts may not be used in conjunction with any others and do not apply to set menus, afternoon tea or shisha.

Tastecard – Entitles 2 for 1 off a la carte and dessert menu (cheapest items free). At least two courses including a main course must be ordered. Available Monday – Thursday only. Two guests per booking. Availability is limited – advanced booking necessary.

Mamounia Lounge Deals – We may also run internal promotions from time to time, from set discounts to complimentary items when you book directly with us. You can find a list of our current deals here.