A Note About Coronavirus

Update: In line with government guidelines, our Mayfair venue will be closing temporarily from the 5th of November. We expect to reopen again once the mandated lockdown period comes to an end. If you have made a reservation during the specified lockdown period, you would have received an email directly from us with information about your booking. If you have not yet received this, please check your junk mail.

You are of course welcome to rebook once we are able to reopen. To receive an email notification once we are open again, please fill out the form below in order to subscribe to our mailing list. We also encourage you to follow us on our social media channels.

Mamounia Lounge Knightsbridge is undergoing refurbishment work and remains closed. We will update you once further information is available on a possible re-opening date. You are welcome to subscribe to our mailing list below for updates. If you have a voucher, please see below for more information.

Bookings with Vouchers

Update: We are advising all customers with vouchers to exchange vouchers for another experience. We are so grateful for your patience so far, but believe that the best solution given the circumstances is to go ahead and use the voucher elsewhere. You will be able to exchange your voucher for any experience on your voucher provider’s website. The voucher would still need to be in date, so we advise you to seek an extension before exchanging it.

    • Virgin Experiences will extend all vouchers at no extra cost. There is more information on how to do that here. You can see instructions on how to exchange your voucher here.
    • BuyaGift is currently allowing all customers to extend their vouchers for free. You can do so on their website. For instructions on how to exchange your voucher, click here.
    • Red Letter Days is also allowing customers to extend their vouchers free of charge. This can be done on their website. To exchange your voucher, please follow instructions on this page.
    • Wowcher and LivingSocial are extending all vouchers until the end of November 2020. You can contact them about exchanges here.

If you would like to receive updates via email, you can subscribe to our mailing list below.

Thank you for your patience, and we hope to welcome you in the near future.

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