(scroll down for our Terms And Conditions)
At the moment Mamounia Lounge Knightsbridge is undergoing refurbishments and is closed temporarily. We are planning on opening in the near future and will update as soon as we have a confirmed reopening date. If you have a voucher you have not yet used, we advise you to exchange it for another experience. For updates and more information, please click here.
Please note no externally sourced food or drink is allowed to be consumed at our venues. This includes any birthday cakes that have not been ordered through Mamounia Lounge.
Groups of 8 guests and over must dine from a set menu.
Card Details and Deposits
To confirm your group reservation (4 guests and over), we must first receive card details. We will securely retain your card details. Your card will not be charged unless we are given less than 48 hours’ notice if you decide to cancel your reservation, or no one shows on the night.
For bookings of 6 people and over, we must first receive a deposit of £25 per person to confirm the reservation. This will be deducted from your bill.
Cancellations should be made 48 hours in advance of the date of the reservation. Failure to inform us within this time may result in a charge being applied or loss of deposit.
If the number of guests is changed, we require 48 hours’ notice. If the number is increased on the night, we cannot guarantee extra seats will be provided. Any additional guest must choose from the same set menu chosen by the original party. If any guests do not show up for the reservation, charges may be applied. Should a significant number of guests not show, a cancellation fee may also be applied.
The full reservation party need to arrive a maximum of 30 minutes from reservation period. The table will be held for this amount of time and may be given away afterwards.
We will accept the bill payment by using a maximum of 3 cards and the rest in cash.
We must stress that it is the host’s responsibility to calculate/collect all payments from their guests such that only one person deals with a manager on duty to make a payment.
A 12.5% service charge is payable for all group reservations.
By confirming your reservation, you acknowledge that you accept all terms and conditions above.
Please note that although we serve halal food, due to health and safety reasons and space constraints we are unable to offer a designated prayer space in either of our restaurants.
We do not supply high chairs at either of our venues, neither do we have baby-changing facilities. From 18:00, there is an age limit of at least 12 years of age on Sunday – Thursday. The age limit is 15 years and over on Friday and Saturday nights as we cannot guarantee a child friendly environment.
We accept a select number of discount cards. While we will accommodate all groups to the best of our ability, we must ask that bookings are made in advance directly with us and not through a third party such as OpenTable or Bookatable. Discounts may not be used in conjunction with any others and do not apply so set menus, afternoon tea or shisha.
Tastecard is no longer accepted at Mamounia Lounge Knightsbridge