Please note that although we are a halal restaurant, due to health and safety reasons and space constraints we are unable to offer a designated prayer space in either of our restaurants.
We do not supply high chairs at either of our venues, neither do we have baby-changing facilities. From 6pm, there is an age limit of at least 15 years of age as we cannot guarantee a child friendly environment.
Party/Group Reservation conditions:
For reservations of 5-7 guests a deposit of £5.00 per head will be required.
For reservations of 8+ a deposit of 35% of the set menu you choose will need to be taken to confirm and guarantee your reservation. Therefore if you choose the £40.00 set menu this would be a deposit of £14.00 per head. This deposit will be refunded back to you at the end of the reservation of taken off the bill. Set menus are priced at £40.00, £45.00 and £50.00 per head.
For reservations of 6 or 7 guests a deposit of £5.00 per head will be required.
For reservations of 8+ a deposit of 35% of the set menu you choose will need to be taken to confirm and guarantee your reservation. So for example if you choose the £40 set menu this would be a deposit of £14.00 per head. This deposit will be refunded back to you at the end of the reservation.
Applies to both venues:
Please note no externally sourced food or drink is allowed to be consumed at our venues. This includes any birthday cakes that have not been ordered through Mamounia Lounge. We are sorry for any inconvenience.
Cancellations should be made 48 hours in advance of the date of the reservation, all guests whom fail to inform us within this time, may result in a loss of their deposit.
To place your deposit, we would require you to come to Mamounia Lounge to pay it in person.
To make you fully aware, your booking is not confirmed until a deposit has been made.
If any guests do not show up for the reservation then the deposit per head will need to be kept by Mamounia to compensate for the no show.
If the number of guests is changed we require 48 hours notice and if the number is increased on the night we cannot guarantee extra seats will be provided.
Any additional guest must choose from the same set menu chosen by the original party.
A 12.5% service charge is required for reservations of more than 8 guests.
For reservations over 10 people we can accept the bill payment by using a maximum of 3 cards and the rest in cash. Also the full reservation party need to arrive 30-40 minutes from reservation period. Therefore the table will be held for this amount of time only.
We must stress that it is the host’s responsibility to calculate/collect all payments from their guests whereby only one person is to deal with a manager on duty.
Please note that any reservations in the main restaurant area of our Mayfair venue will be charged £5.00 per head for the entertainment.
Please contact us if you have any further enquiries or would like to go ahead and secure your reservation with a deposit.